In our last blog post about One Team, One Experience I talked heavily about alignment. If the move from online to onsite is done well, it should feel natural from the buyer’s perspective. Exciting, even. The OSC should be building anticipation, not creating confusion. It should sound more like: “I’d love for you to meet my good friend; they’re going to have a much better handle on those specific house questions and help you take the next step.” That is a handoff. Not:…
The Three Rules of Bartending: Two Easily Apply To Social Networking
There are three rules to Bartending. Don’t talk about politics, don’t talk about sports, and don’t talk about religion. Back in my previous life as a bartender, before I traveled around the world and then landed in real estate, these three rules were golden. When your life depends on tips from customers the last thing you want to do is to alienate someone. Inevitably people at the bar were going to talk about these things.…
Slow Economy Shouldn’t Equal Slow Response Time
Just answer the phone. Just send an email! Do you ever get frustrated when you aren’t getting quick answers to your questions? Well think of how your customers feel when the same thing happens to them. Do you know why, as an online sales consultant, I have so many people thanking me for my quick response to their questions? It’s because I do just that… I RESPOND! It’s an interesting world we live in. Everything…
Let’s Have A Party! Blue Gypsy Bluesfest
I don’t know if it’s a mid life crisis or what, but the day before my 40th birthday (March 24th) I decided to give myself 6 months to throw the greatest real estate party Hampton Roads has ever seen! Put September 25th on your calendars folks. (Even if you aren’t in the real estate industry this party is going to be a lot of fun and you are welcome to attend!) No it’s not going…
Down To The Wire: Ready To Launch – Geekette’s Club March 24
It’s coming down to the wire! This time next week, we will be doing the final clean and moving to our new location in Northern Virginia. Hard to believe but so glad we live in such a mobile society. When creating Blue Gypsy Inc, my goal was to set up a business that could be done from anywhere. Just the nature of Lead Management lends itself to our mobile society. I don’t need to be…
Goals: You Can’t Set It And Forget It!
Goal setting is something I used to teach teenagers on sailboats in the summertime. Goals are important and more importantly they need to be attainable. Most of the time it’s about incremental changes to reach your goals, and it’s about focusing on mini goals that help you reach the final target. It is so easy to make excuses on why we can’t achieve our goals but really at the end of the day…they are excuses.…